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Handover and Snagging Support

Handover is when an off-plan purchase becomes a finished home, and it comes with its own paperwork, payments and checks. We help you read the completion notice and final statement, arrange a snagging inspection and follow up defects with the developer before and after you take the keys.

What is included

  • A review of the completion notice and what it asks you to do, and by when.
  • A check of the final statement against your payment schedule and contract.
  • Coordination of a snagging inspection, in person or with you on a video call.
  • A follow-up re-inspection once the developer reports that snags are fixed.
  • A checklist for title deed issue, utilities and service charge set-up.

How it works

  1. Read the completion notice

    We go through the notice, the final payment and the documents the developer asks for, and list what you need to prepare.

  2. Check the final statement

    We compare the statement with your contract and payment record, and raise anything that does not match before you pay.

  3. Inspect the unit

    A snagging inspection records defects room by room, with photos, so the developer has a clear list to fix.

  4. Re-inspect the fixes

    We check that the listed snags are fixed, and help you set up utilities and service charge payments.

What we do not do

We tell you where our role ends, so you know when to bring in a lawyer, a lender or a tax adviser.

  • We are not a building surveyor or engineer. For a technical inspection, we refer you to a qualified inspection company.
  • We do not give legal advice on disputes with the developer.
  • We do not set or negotiate service charges. They are approved by RERA.

Before you accept the keys

Check that the unit matches the contract, including its area. Under the Dubai interim register bylaw, the developer must compensate you if the unit is more than 5% smaller than the net area in the contract. Service charges for jointly owned buildings are managed through Mollak, DLD’s service charge system. Our handover and snagging checklist lists what to look at, room by room.

Frequently asked questions

What is snagging?

Snagging means checking a new property for defects before or at handover, such as cracks, leaks, poor finishes or fittings that do not work. The developer is asked to fix the listed snags, and a re-inspection confirms the work.

How do I know what service charges I will pay?

Annual service charges in a jointly owned building follow a rule: Owners pay annual service charges pro rata to unit area; charges need RERA approval. You can look up approved rates for a project in the DLD / RERA Service Charge Index.

Can you help if I am outside the UAE at handover?

Yes. We can coordinate the inspection and show you the unit on a video call. Some handover steps may need you in person or a representative with a power of attorney, and we tell you early which applies.

Sources

Official sources used on this page. Each was checked on the date shown.

Show 5 SourcesHide Sources
  1. Mollak (jointly owned property and service charge system), Dubai Land Department, checked 16 October 2026
  2. Service Charge Index, Dubai Land Department, checked 16 October 2026
  3. Property Sale Registration, Dubai Land Department, checked 16 October 2026
  4. Law No. (6) of 2019 Concerning Ownership of Jointly Owned Real Property in the Emirate of Dubai (PDF), Dubai Legal Portal, checked 16 October 2026
  5. Executive Council Resolution No. (6) of 2010 Approving the Implementing Bylaw of Law No. (13) of 2008, Dubai Legal Portal, checked 16 October 2026
  • 7 min read

    Handover and Snagging Checklist for a New Property

    Handover is when a completed off-plan unit becomes yours to use. Before you accept the keys, settle the final statement, inspect the unit room by room for defects (snagging), record every issue in writing and agree when it will be fixed. This guide covers what happens between completion and handover, a printable snagging checklist, common areas, defects after handover, and the accounts to set up once you have the keys.

  • 7 min read

    Service Charges in Dubai Explained

    Service charges are the annual fees owners in Dubai buildings pay for running and maintaining shared areas. RERA must approve them, and each owner's share is based on the area of their unit. You can check approved rates on the DLD Service Charge Index or in the Dubai REST app before you buy. This guide explains what they cover, who sets them and when they start.

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