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Service Charges in Dubai Explained

Service charges are the annual fees owners in Dubai buildings pay for running and maintaining shared areas. RERA must approve them, and each owner's share is based on the area of their unit. You can check approved rates on the DLD Service Charge Index or in the Dubai REST app before you buy. This guide explains what they cover, who sets them and when they start.

Key points

  • Service charges pay for cleaning, security, maintenance, building insurance, management and a reserve fund for shared parts of a building.
  • Dubai's jointly owned property law sets the basis. Owners pay annual service charges pro rata to unit area; charges need RERA approval.
  • Approved rates by project, usage and year are on the DLD / RERA Service Charge Index, also available in the Dubai REST app.
  • Your share is the approved rate multiplied by your unit's registered area.
  • Unpaid service charges are a charge on the unit, and the unit cannot be sold until they are paid.

Service charges are the annual fees that owners in a Dubai building or community pay to run and maintain the shared parts: lobbies, lifts, pools, security, cleaning and the building’s insurance. They are regulated. RERA, the regulator within the Dubai Land Department (DLD), must approve them before anyone can collect them, and each owner’s share is worked out from the area of their unit.

Service charges are a recurring cost for as long as you own the unit, and DLD notes that they differ from one project to another. This guide explains what they pay for, who sets them, and how to check the approved rate for a building before you buy. It does not quote rates, because they are set each year. Use the official index instead.

What service charges pay for

Dubai’s Law No. (6) of 2019 on jointly owned property defines service charges as the annual charges collected from owners to cover the management, operation, maintenance and repair of the jointly owned property. The law limits what the money can be spent on. The main items are:

  • cleaning of common parts;
  • security and safety services;
  • operation, maintenance and repair of common parts and their fittings;
  • insurance premiums for the jointly owned property;
  • audit fees for the service charge accounts;
  • the management company’s fees, as set by RERA;
  • a cash reserve for emergencies and for replacing equipment.

The reserve fund is held in a separate account and cannot be used, other than in critical emergencies, without RERA approval. DLD’s FAQ describes it as an annual sum for emergencies and major repairs over the long term. DLD’s FAQ also lists utility consumption for common areas and administrative fees among the items covered.

Service charges cover the shared parts only. Repairs inside your own unit, and your own utility bills, are separate.

Who sets and approves them

Several parties are involved, each with a defined role under the law.

  • The management entity runs the building. Until RERA appoints a management company, the developer manages it. The management entity collects the charges and pays them into a dedicated service charge account at a bank recognised by RERA.
  • An audit firm recognised by RERA must approve the budget.
  • RERA approves the budget and the charges. Owners pay annual service charges pro rata to unit area; charges need RERA approval. DLD’s FAQ adds that management companies should not claim service charges before RERA approves them, and that legal measures are taken against those that do.
  • The owners committee, made up of owners, reviews the annual budgets and makes recommendations, checks that the building is maintained properly, and passes owners’ complaints to the management company or to RERA.
  • Mollak, the system run by DLD and RERA, records approved budgets, issues service charge invoices to owners and monitors the payments. Service charge money is held in accounts that work in a similar way to escrow.

How to check approved rates

You can check the approved rate for any registered building before you buy.

  1. Open the index. Find the DLD / RERA Service Charge Index on the DLD website. Owners can search by title deed. Anyone can search by project: choose the master project and project, the usage (for example residential or office) and the budget year.
  2. Read the result. It shows the approved rate for that project, usage and year, the budget period and the management company. The index notes that the figure does not include arrears.
  3. Use Dubai REST. The same index is in the Dubai REST app, which also lets owners see and pay their service charges.

Look at several years if you can, to see how the rate has moved. For an off-plan project, there may be no approved rate yet, because the building is not complete. Ask the developer for its estimate in writing, and treat it as an estimate until RERA approves the first budget.

How the charge for your unit is calculated

The law sets the method. Your share of the annual service charges is based on the ratio of your unit’s area to the total area of the jointly owned property, using the area recorded in the Real Property Register. In practice, as DLD’s FAQ explains, you take the rate approved by RERA from the Service Charge Index and multiply it by the area of your unit.

Example, using your own values:

  • approved rate for your project and usage, from the index: R per square foot;
  • your unit’s area as shown on the title deed or Oqood registration: A square feet;
  • estimated annual service charge: R multiplied by A.

Check which area the charge is based on. The law uses the area recorded in the register, so use the area shown on your registration rather than a marketing brochure.

Ask for the number in writing

Before you sign for an off-plan unit, ask the developer for its estimated service charge rate and the area it will be charged on. After handover, compare it with the approved rate on the Service Charge Index.

Master community fees vs building service charges

In a large master-planned community you may pay two kinds of charge.

  • Building service charges cover the shared parts of your own building or cluster.
  • Usage charges (often called master community fees) are collected by the master developer for the shared facilities of the whole community, such as roads, landscaping and community amenities. The law says they apply to completed buildings, buildings under construction and vacant land.

Usage charges also need RERA approval, and they are held in a separate bank account that the master developer must open for each major project. If you buy in a master community, ask how much of your yearly cost is building service charges and how much is community usage charges.

When they start for off-plan buyers

For an off-plan buyer, the start date depends on the law and your contract.

The jointly owned property law says the developer pays the annual service charges for units it has not sold, and for sold units where the sale contract or reservation agreement says the developer will pay on the buyer’s behalf. Otherwise, once a unit is sold, the owner pays their share. Read the service charge clause in your sales and purchase agreement and ask the developer to confirm, in writing, the date your charges begin.

Master community usage charges can apply while a building is still under construction, so check whether your SPA passes any of those to you before handover. When you take handover, ask for your first Mollak invoice and check it against the approved rate. The handover and snagging checklist covers what else to check at that stage.

Paying, disputes and complaints

Paying. Mollak sends owners an invoice by email or text message. According to DLD’s FAQ, you can pay by transfer to the regulated bank account shown on the invoice (then send the payment slip to the management company), or online through Noqodi. Dubai REST also lets owners pay.

If you do not pay. The law is strict. An owner may not refuse to pay approved charges. Unpaid charges are a lien on the unit, and the unit cannot be sold until they are paid. After a written notice, the management entity can enforce the claim through the execution judge at the Rental Disputes Settlement Centre, which can order the unit to be sold at auction.

What the developer or manager cannot do. The law forbids a developer or management entity from stopping you using your unit or the common facilities to force payment, outside the legal procedure.

Complaints and disputes.

  • For poor maintenance or services, owners can raise a complaint with the relevant Dubai authorities.
  • The owners committee can take complaints to RERA if the management company does not deal with them within the time the law allows.
  • RERA can inspect buildings, audit service charge accounts and consider complaints against developers, management companies and owners committees.
  • Disputes about rights and duties under the jointly owned property law are heard by the Rental Disputes Settlement Centre.

Factoring service charges into net yield

If you plan to let the unit, service charges come straight off your rental income. A unit with a high rent and high service charges can earn less than one with a lower rent and lower charges. Look at the net figure, not the gross.

A simple way to compare: take the yearly rent you expect, subtract the yearly service charge (rate multiplied by area) and other owner costs, and divide by the total you paid for the property, including fees. The rental yield calculator does this with your own figures, and the guide to calculating rental yield explains each input. For current rents, use the official DLD Rental Index.

Service charges are one line in the full cost of buying off-plan. For more on how they fit the wider process, see the complete guide to buying off-plan in Dubai.

Frequently asked questions

How do I check the service charge for a building in Dubai?

Use the DLD / RERA Service Charge Index on the DLD website. Choose the master project and project, the usage (for example residential) and the year, and it returns the rate approved by RERA. Owners can also search by title deed. The same index is available in the Dubai REST app. Multiply the rate by the unit's area to estimate the yearly charge.

Who approves service charges?

RERA, the regulator within the Dubai Land Department. Under Dubai's jointly owned property law, a management company may not collect any service charge without RERA approval, and RERA approves a budget only after a RERA-recognised audit firm has approved it. The owners committee reviews budgets and passes owners' concerns to the management company or RERA.

When do off-plan owners start paying service charges?

It depends on your contract and on the law. The jointly owned property law says the developer pays the service charges for unsold units, and for sold units where the sale contract says the developer pays on the buyer's behalf. Read the service charge clause in your SPA and ask the developer in writing when your charges start.

Can service charges increase?

Yes. Budgets are set each year, so the approved rate can go up or down from one year to the next. Each budget still needs RERA approval after an audit. If the reserve fund cannot cover an emergency, DLD may ask owners to contribute, with RERA's prior approval. Check the index for several years to see how a building's rate has moved.

Sources

Official sources used on this page. Each was checked on the date shown.

Show 5 SourcesHide Sources
  1. Service Charge Index, Dubai Land Department, checked 16 October 2026
  2. Mollak (jointly owned property and service charge system), Dubai Land Department, checked 16 October 2026
  3. Law No. (6) of 2019 Concerning Ownership of Jointly Owned Real Property in the Emirate of Dubai (PDF), Dubai Legal Portal, checked 16 October 2026
  4. Dubai REST app, Dubai Land Department, checked 16 October 2026
  5. Frequently Asked Questions, Dubai Land Department, checked 16 October 2026
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